Xfinity how to return equipment.
Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ...
I look forward to working with you soon! • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to …The equipment to be returned includes the xFi gateway, Xfinity TV boxes, Xfinity remote controls, power cords, coaxial and HDMI cables. The return process can be initiated through the Xfinity portal , where you can create a return request , print a shipping label , and schedule a pick-up with UPS . Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Depending on your current service, your move options may be one of the following: Keep the same services and self-move your equipment. Upgrade or add equipment and receive a Getting Started kit. Schedule a professional installation. Unplug and take your equipment with you or return it. For more details, see our helpful checklist on bringing ...
If you’re switching internet service providers, upgrading to new equipment, or have any other reason to ship back your ISP-provided modem and router, then most of the biggest ISPs ...Are you in need of assistance with your Xfinity services? Whether you’re looking to upgrade your plan, return equipment, or troubleshoot any issues, visiting an Xfinity store can p...One convenient way to return your Xfinity equipment is by creating a pickup with UPS. To initiate the process, follow these simple steps: Login to the Xfinity portal. …
Step 3: Ship Your Equipment. Once your equipment is properly packaged and you have your return label, it’s time to ship it to the Xfinity return center. You can use any USPS, UPS, or FedEx location to ship your package. Remember to track your shipment using the information provided on your return label.
1. How to Return Xfinity Equipment Through UPS. Xfinity covers the cost of using UPS for returns, so you needn’t worry about incurring an additional bill for courier services. To arrange for the return, you must log in to the Xfinity website. Navigate to the “Equipment Return” page and use your Xfinity ID and password to trigger a return request.Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you.Dear Xfinity, I am writing to express my extreme dissatisfaction with the charges I have received for returning equipment to your company. I recently returned the equipment on the date that was agreed upon, but to my surprise, I received a bill for a charge that was unjustified and unacceptable.Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Hello @ user_2f78d6, thank you for taking the time to reach out on social media. Xfinity equipment can be returned to any UPS Store or Xfinity Store. Customers can also visit our Digital Return Center at comca.st/3Aphr3B and follow the on-screen instructions for the device you'd like to return to us. You can schedule an at-home pickup by ...
1. In the top right corner, you'll see a little chat icon (direct message) near the bell icon. 2. Click the "New message" (pencil and paper) icon. 2. Hit the compose button to the right of "conversations". 3. In the 'To' line, …
Alternatively, you can take our equipment to a UPS Store where they'll pack and ship it back to us on your behalf, and at no cost to you! Or you may want to simply visit our Return Center, where you can select the device (s) needing to be returned, print a shipping label, pack up the equipment, and schedule an at-home pickup by UPS (where ...
Feb 27, 2023 ... affiliate link) - Comcast / Xfinity was ripping my Mom off with equipment rentals and other unwanted fees ... Return Process 06:36 - The Free ...What to Expect After Returning the Equipment. Once you’ve successfully returned the Xfinity equipment, there are a few things you should expect: 1. Confirmation of return: Regardless of the return method you chose, Xfinity will provide a confirmation of return. This can be in the form of a receipt from an in-person return, an email ...Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account. Our team at the Xfinity Store will provide you with a receipt confirming your return details.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.These Cookies enable us to provide certain features, such as determining if you are a first-time visitor, capping message frequency, remembering choices you have made (e.g., your language preferences, time zone), and assist you with logging in after registration (including across platforms and devices). Return your phone through your account. If you're returning a phone, the easiest way to do it is through your account at xfinitymobile.com. Follow these steps: From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section. The more Brian Roberts and Bob Iger duel over Rupert Murdoch's media empire, the better for Reed Hastings. The more Comcast’s Brian Roberts and Disney’s Bob Iger duel over Rupert M...
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itI am receiving text messages about returning equipment within 30 days. I used all my own equipment and never received any Xfinity equipment so I don't know what items these messages are referring to. I did double check the Xfinity device return page, where there are also no devices for me to select to return.Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.I am receiving text messages about returning equipment within 30 days. I used all my own equipment and never received any Xfinity equipment so I don't know what items these messages are referring to. I did double check the Xfinity device return page, where there are also no devices for me to select to return.Aug 14, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Alternatively, you can take our equipment to a UPS Store where they'll pack and ship it back to us on your behalf, and at no cost to you! Or you may want to simply visit our Return Center, where you can select the device (s) needing to be returned, print a shipping label, pack up the equipment, and schedule an at-home pickup by UPS (where ...
Returning Comcast Getting Started Kit Equipment You have options for returning equipment to Comcast: The UPS Store. Comcast has teamed up with The UPS Store locations across the country to accept Comcast equipment returns. In light of COVID-19 travel and safety concerns, we're making returning your equipment even easier with …
Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ...Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Canceling your Xfinity service over the phone. To cancel your Xfinity service over the phone, call 1-800-XFINITY (800-934-6489). When you get to the menu, say “cancel service” and you’ll be connected with a customer service representative who can help you cancel your service.Jan 15, 2024 · Customers can return their equipment by scheduling a UPS at-home pickup by printing the UPS return label, boxing up the equipment, and then calling 1-800-PICK-UPS (Customers will need the tracking number from the UPS return label to schedule the pick-up.); or you can simply drop the devices off at any open UPS location (the devices could be ... Returning equipment can often be a stressful and time-consuming process. Whether you are returning a faulty product or simply no longer need the equipment, it is important to navig...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.
Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place your UPS prepaid shipping label on the outside.
Welcome to XFINITY and thanks for contacting us for help with returning the equipment. We are the right team to help and will surely miss your business. In addition to initiating a return online at our Equipment Return page , have two additional great options for you to return your equipment at no additional cost.
Plans and Pricing. Check out great deals on Internet bundles. VIEW ALL OFFERSJan 30, 2024 · Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. Like. 6 days ago · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it It's less of a hassle than you think! I'll show you how.Sep 30, 2023 · Hello @ user_2f78d6, thank you for taking the time to reach out on social media. Xfinity equipment can be returned to any UPS Store or Xfinity Store. Customers can also visit our Digital Return Center at comca.st/3Aphr3B and follow the on-screen instructions for the device you'd like to return to us. You can schedule an at-home pickup by ... May 8, 2022 ... I've received texts from Xfinity asking me to return Xfinity equipment even though I used my own modem and router.Why do I keep getting texts to return Xfinity equipment when I NEVER had Xfinity equipment!!?? I used my own cable modem/router.When it comes to customer service, Comcast is one of the most reliable providers in the industry. With their 24/7 customer assistance, you can get help with any issue you may have ...Hey @user_ebf6a5, thank you for reaching out to Xfinity Support on our forum. We ask that the equipment be returned within 30 days of the cancellation to avoid the charges. If for some reason though we get the equipment after the charge has been applied, we can reverse it once received.744 Messages. 7 months ago. Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me …
Step-by-step Guide on How to Return Xfinity Equipment Step 1: Call the Customer Service Number. Request a customer service representative by dialing 1-800-XFINITY. Describe your desire to return …Aug 13, 2023 · • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Apr 8, 2024 · Helping customers get rid of used electronics responsibly is part of Comcast’s commitment to the environment. We collect used cell phones from customers wherever we sell new phones, and we also operate a mail-back program for used cell phones. Instagram:https://instagram. mallard martxfinity rewards peacockingles market greeneville tntellis quinton 919 Messages. @user_km0rrr , I do apologize but those are the only ways to return your equipment. If you no longer have an account you would have to return the equipment to a local Xfinity Service Center or UPS store location. UPS will print a shipping label for you and get it back to us as the Xfinity Service Center will scan it in right away ... cashwise weekly adstss turkey load data Learn how to return Xfinity equipment. clearchoice dental implants cost Good morning. While I have no way to send a return label, we can assist with our equipment concerns. Just to make sure I am looking at the correct account, could you verify the complete service address of the account, including the house number, street name, and any unit or apartment number, city, state, and ZIP Code?Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you.What do I return to Infinity when Home Security is cancelled. Hachiko56 -. The only equipment that might need to be retured would be the Touchscreen, if you currently lease it. If you're not sure, check the Xfinity Home section of your bill to see if you currently lease the device. Otherwise, all other equipment is purchaed and owned by you...